Frequently Asked Questions
Everything you need to know about bringing beauty to your home.
What is the typical shipping timeline for home decor items?
Most orders are processed within 1-3 business days. Domestic ground shipping typically takes 3-7 business days, though larger items like rugs or furniture may require additional transit time.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of your order.
What is your return policy for stationery and home goods?
We accept returns of unused, unopened merchandise in its original packaging within 30 days of purchase. Please note that personalized items and final sale products are not eligible for return.
How can I track my order status?
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on the carrier's website to monitor your package's progress.
Are your paper products sustainably sourced?
We are committed to quality and sustainability. The majority of our paper products are printed on FSC-certified paper stocks and produced in the USA whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.